I’m a technical professional who works at the intersection of systems and people. My background spans IT support, software development, and digital project work, and I’m especially drawn to understanding how professionals experience the tools and environments they rely on. I focus on identifying patterns, clarifying complex information, and helping teams make sense of the challenges they’re navigating.
Much of my work involves learning how professionals describe their challenges and translating complex topics into accessible, actionable language. I’ve worked in enterprise support environments, client-facing consulting roles, and cross-functional project teams where clear communication and thoughtful problem solving are just as important as technical skill.
Whether I’m troubleshooting systems, supporting large-scale events, or helping define the scope of a digital project, I’m motivated by making complex environments easier to navigate and understand.
